Privacy Policy

When you use (Winnipeg FIR) services, there is information sent to us that we use to collect statistics, analyze trends, and provide services to you. 

Information We Collect 

To help enhance the Winnipeg FIR experience, we collect information across a series of products and services to enhance the user experience. We collect information in the following ways: 

  • Information you give us. When you register an account with VATSIM and transfer to the Winnipeg FIR via VATCAN or login to the website; information that is generally considered personal is given to us from you and VATSIM/VATCAN includes but is not limited to: your name, email address and country. 
  • Information we get from you. Some other information is passed by your computer or electronic device, web browser, and VATSIM client. Information can include your IP address, web browser type and version, device-specific information (such as operating system, unique device identifiers and mobile network information). This information may be linked to your account. 
  • Log Information. Each time you perform an action on, your action is logged. Information logged can include the type of action, data being sent and received, IP address the request originated from, software used to make the request, identification cookies, and the results of the request. 
  • Location Information. Your location information may be associated with each request through geolocation against the originating IP address, the information given to us by you or given to us by you through VATSIM. 
  • Analytical Information. Via Google Analytics, we may collect anonymized statistical information to include: age, gender, location, device information, web browser type and version, ISPs, mobile network provider information, etc. for the purposes of identifying trends and better target our platforms. 
  • Storage Location. Data is stored and encrypted on services owned or leased by VATCAN within Canada. 

How We Use Your Information 

To help enhance the experience, we collect information across a series of products and services to enhance the user experience. 

We use the information collected to provide, maintain, protect and improve our services. 

The information we collect is maintained with confidentiality to the extent possible. The following information is used by 

  • VATSIM CERT Identification Number (CID) 
  • Your name 
  • Your VATSIM achievements and ratings 
  • Your VATSIM associated email address 
  • VATCAN staff associations and VATCAN staff email addresses  

The following information may be shared publicly: 

  • VATSIM CERT Identification Number (CID) 
  • Your name 
  • VATCAN staff associations and VATCAN staff email addresses 
  • VATCAN facility associations, VATSIM region and division associations 
  • VATSIM achievements and ratings 

The following information is collected and may be used to protect our services, up to and including cooperation with legal requests for information from Law Enforcement agencies: 

  • The above listed public information, 
  • All IP addresses used and associated with your account 
  • Geolocation against aforementioned IP addresses 
  • Activities performed with the web services 

We may store identification tokens and other limited information on your electronic device through web storage or cookie usage. 

Who We Share With 

The information we collect may be shared, in limited capacities, with the following: 

  • Virtual Air Traffic Simulation Network ( 
  • VATCAN ( 
  • Law Enforcement agencies if requested 
  • Google Analytics 

For more information on what is shared with whom, please see “How We Use Information”. 

Cookie Usage 

We use various technologies to collect and store information when you visit and use service. This may include a cookie or other similar technologies to identify your browser or device. We also use Google Analytics to help analyze the traffic to our websites and the information may be linked, by Google Analytics, with customers for information across multiple websites. 

Our cookies are mainly used as a means of tracking virtual users across the domain and subdomains. This allows us to know who is requesting and using our services, provide authentication and authorization checks to restricted areas. 

You may choose to disable cookie usage via your browser, but doing so will prevent access and use across restricted areas of the website and severely degrade your experience. 

Changes to Our Privacy Policy may revise this statement at any time. All revisions to the Policy are effective when posted to this page. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy. 

Right to be Forgotten,  Data Rectification & Access 

As a division of VATSIM you are entitled to the same rights as provided to you by the VATSIM network.

Request for Access

  1. You have a right to access your data and view the data collected on you. This data will be released to you on written request to [email protected]
  2. Data request will be honoured and delivered within one month. In the event VATCAN cannot meet the one-month timeframe, VATCAN will email you before prior to the due date for a further two-month extension from the time of your initial request.
  3. Only personal information relating to the member will be delivered. To protect the privacy of VATCAN staff members the names of individual staff members making entries on your training records and other security measures may be redacted.
  4. Request for access to your information will be provided to you at no charge.

Right to Rectify

  1. You have a right to rectify data you believe to be inaccurate. We encourage members to ensure details such as email address are kept up to date through the self-service membership dashboard. If you believe other data held is incorrect you can raise a support ticket with the Membership Department to seek to have it corrected. To request data rectification email VATCAN at [email protected]
  2. All changes will be completed at no charge to you.
  3. You have the right to request we restrict the processing of your data in the event of a dispute, this may restrict your ability to connect to the network.
  4. You have the right to object to our legitimate interests. While your objection is being considered, processing of your data may be frozen, and this may restrict your ability to connect to the network.

Right to be Forgotten

  1. You have the right to request your data be erased from the VATSIM systems. This will result in the termination of your membership of VATSIM. To deactivate and delete your information contact VATSIM a
  2. Requested deletions during a suspension period will be processed after the suspension period has been fulfilled.
  3. VATSIM, after processing your opt-out, will forward the request to VATCAN for processing and removal.
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